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3.2 Cancellation by you is required to be in writing, including by e-mail.
4. Changes and alterations by us
4.1 It is unlikely that any changes will need to be made by us. In the unlikely
event that material changes, including cancellation is required by us, whether
as a result of an act of god or otherwise, we reserve the right to implement such
changes. You will, of course, be informed at the earliest opportunity in the event
of any changes being made.
4.2 Where we are unable to provide the Property for the hire period, or offer
alternative accomodation in the Chamonix Valley of a comparable standard, we will
return to you all monies paid for the hire. This will be the limit of our liability
to you.
5. Passports, Visas and Insurance
5.1 It is your responsibility to check that you have a valid passport, the
correct visas (if applicable), and other necessary travel documents with you on
the day of departure.
5.2 Please make sure that you are correctly insured for your holiday activity.
No insurances are provided by us, other than buildings insurance for the Property.
6. Arrival, Damage Deposit and Defects in the Property
6.1 Notification of your estimated time of arrival is important as it enables
us to meet you, escort you to the Property, take inventories, show you how the
various facilities work at the Property and exchange keys for the damage deposit.
6.2 You will not be granted access to the Property until 4:00pm on the incoming
changeover day (Saturday) and you will be required to vacate the Property by 10:00am
on the outgoing changeover day (Saturday). Your specific attention is drawn to
these times to enable proper cleaning and preparation of the Property.
6.3 A telephone reading of all lines into the Property will be taken from French
Telecom on your arrival at the Property and again, on your departure from the
Property. The cost of any calls made will be payable by you at departure.
6.4 A damage deposit of €500.00 (cash, not cheque or credit card please)
will be exchanged for the keys. The damage deposit is returned to you by post
between 15 and 30 days after your departure, net of such sums as may be required
to make good any loss or damage occuring during your stay.
6.5 If you fail to bring to our attention any damage you find at the Property
within 24 hours of your arrival, it will be assumed that you were responsible
for such damage.
7. Departure
7.1 We will meet you at the Property at a prearranged time on the day of your
departure to collect the keys, verify that no damage or other loss has taken place
and to check the inventory. You will be given a copy of the inspection certificate
for your records.
7.2 You are expected to use the facilities at the Property with care and are
requested to report to us any accidental damage to the Property at the time. We
ask that on departure you leave the Property in a clean and reasonable manner.
We ask that prior to departure you strip all beds of bed linen and place all towels
in the utility room ready for washing.
7.3 Two complete sets of keys to the Property will be supplied to you on arrival.
A charge of €30.00 will be made for each set of keys not returned to us complete
at the end of your stay.
8. General
8.1 The description of the Property provided in our marketing literature and
on our website is made in good faith and is materially accurate in our opinion.
That said, descriptions are subjective. You should therefore check with us in
advance regarding any feature which is of particular importance to your prospective
enjoyment of the Property.
8.2 Well behaved cats and dogs are allowed at the Property, subject to our
specific prior written approval. Such approval may require the payment of an additional
damage deposit of €1,000.00, paid prior to the commencement of your stay.
Any damage caused by such pets will be charged to you.
8.3 No smoking is allowed inside the Property.
8.4 The maximum number of persons allowed in the Property at any one time is
10. Should you comprise a party of in excess of 8 persons, you will be required
to vacate the Property and no refund will be given.
8.5 We seek to maintain a family atmosphere at the Property for quiet enjoyment
of the Property. You are not permitted to hold house parties, stag parties, hen
parties or similar functions at the Property. If you hold any such party, do not
behave in a decent and peaceful manner, or otherwise disturb neighbours, you may
be required to vacate the Property prior to the end of your planned stay. In such
circumstances, no refund of the hire charge will be made.
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